Current Status
Not Enrolled
Price
Free
Get Started

Core Learning Objectives

  • To understand how stress is connected to anxiety, anger, and sadness.
  • To recognize signs of anxiety, anger, and sadness in clients on phone calls.
  • To know how to respond compassionately to distressed clients.
  • To know practical strategies and tools for calming anxious and angry clients.
  • To know practical strategies and tools for comforting sad clients.

Video Lessons
Interactive Activities
Quizzes
PDF Files
Conversation Maps

Ratings and Reviews

0.0
Avg. Rating
0 Ratings
5
0
4
0
3
0
2
0
1
0
What's your experience? We'd love to know!
No Reviews Found!
Show more reviews
What's your experience? We'd love to know!