FAQs

For your convenience, we have included some answers to our most frequently asked questions. If you don’t see your question here, please do not hesitate to get in touch with us.

How much does it cost?

All public trainings have the price listed. For private bookings, many factors can affect the cost of a training including the number of people in attendance, the duration of the training, or any travel expenses. Contact us at hello@oaksmentalhealth.ca for a quote!

Who facilitates the training?

We currently have two facilitators – Cara Taylor and Maddie Wandler. When booking, we will specify who you will be working with. 

Will I receive a certificate?

All our courses come with a certificate that can be used for professional development purposes.

Will I receive continuing education credits?

Many professional regulatory bodies evaluate training eligibility on a case by case basis. Please get in touch with them directly to confirm whether our training will count as continuing education. Much of the time, our training is approved as continuing education, but we cannot speak to every possible regulatory body.

What is your cancellation policy?

Registrations cancelled seven or more days prior to the workshop are refundable, minus an administrative fee. Alternatively, you may receive a credit to attend a future training. Cancellations less than seven days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify us of the name of the alternate person who will be attending. We reserve the right to cancel workshops due to unforeseen circumstances or under-enrolment.